Adventures on the great blue lake

Booking Conditions

All requests for registration must be made by e-mail from the Local Agency, directly online from the Customer Area accessible from the website of the Local Agency, or the website of our group www.nomadays.fr.

To connect to the Customer Area, simply enter the login and password set during the first connection.

Registration is considered final once the online booking form is completed and upon received payment of the deposit and/or balance depending on the date of registration.

Depending on the services chosen and the regulations of the country, a photocopy of the passport may be requested by the Local Agency. In case of not sending the photocopy of the passport within the time indicated by the Local Agency, it cannot guarantee the proper performance of the reserved services.

Once payment has been made, a confirmation email is sent to the Customer. It includes the confirmation of the regulation as well as the electronic downloadable invoice.

A confirmation letter is sent to the Customer electronically. If the Customer does not receive the confirmation letter, the reservation would nevertheless be definitive as if it is confirmed by the Local Agency.

Payment Conditions

Registration made more than 30 days before the departure date

The Customer must pay a deposit of 30% of the total amount of the reserved services. The balance must be paid no later than 30 days before the date of the beginning of the stay.

Registration made less than 30 days before the departure date The Customer must pay the full amount of the trip at one time.

Methods of Payment

Upon confirmation of your reservation, your local agent will prepare your electronic invoice, hosted on the platform of Nomadays under your own account. Payments are made either:

• By credit card online, free of charge, from the payment links available on the electronic invoice.

• By bank transfer to the account of the travel agency.

The electronic invoice is updated with each payment received and can be consulted at any time from the Customer Area. The electronic invoice is downloadable and printable.