Travel Insurance, Assistance and/or Cancellation

Travel Insurance, Assistance and/or Cancellation

Travel Insurance, Assistance and/or Cancellation

To participate in our trips, you must be covered by assistance-repatriation insurance and medical expenses abroad. We recommend subscribing to the contract below.

To participate in our trips, you must be covered by assistance-repatriation insurance and medical expenses abroad. We recommend subscribing to the contract below with our partner CHAPKA ASSURANCES, assisted by AXA assistance.

Cap Explorer is CHAPKA's new insurance contract. A comprehensive solution divided into 4 formulas tailored to your trip and your needs—you choose which one(s) suit you:

  • Explorer'Multirisque: All contract guarantees to provide maximum coverage before, during and after your trip. Before departure with cancellation coverage for all justified causes and exceptional events (undeclared strikes, airspace closures, cancelled flights, attacks, natural disaster or even epidemic) and impossible departure. You also benefit from complete repatriation assistance and coverage of your medical or hospitalization expenses during your stay.
  • Explorer'Cancellation: The necessary guarantees to protect your travel budget before departure: cancellation for all justified causes and exceptional events, impossible departure, missed flight, flight delay. The contract must be subscribed within 48 hours of the first payment.
  • Explorer'Assistance: The Multirisque guarantees without the cancellation option benefits to provide maximum coverage during your trip abroad.
  • Explorer'Bank Card Supplementary: All contract guarantees to supplement your premium credit card insurance.

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These insurance contracts are specific to our trips, and we strongly recommend subscribing to them. The policy documents detailing all guarantees and claims procedures are available on the information and quote form. You are solely responsible for following the claims declaration procedures. You must therefore keep this policy (policy number and emergency contact number) with you throughout your trip. You can discover all types of contracts offered by CHAPKA ASSURANCES on their website.

Before your trip, in case of cancellation:

Your local agency applies the reimbursement schedule provided in the terms and conditions. It is established based on the number of days remaining before your planned departure date. Taking out cancellation insurance allows you to be reimbursed (excluding insurance costs) for all expenses incurred by cancelling your trip.

It is very important to consider this at the time of booking, as you will have a maximum 48-hour window from your first payment to subscribe.

During your trip:

Assistance and repatriation insurance covers you in case of accident on site affecting you, your companions or your loved ones (examples: advance of medical expenses abroad, repatriation, early return in case of a relative's illness, liability, legal assistance…).

Finally, baggage insurance protects you against damage, delay or loss of your luggage.

Important, what you must verify and know:

  • The limits of coverage: amount, duration…
  • The amount of any deductible
  • Whether your destination is covered
  • The beneficiaries of the guarantees

Before you leave:

  • Obtain all necessary medical assistance certificates.
  • Verify all the latest updates to insurance conditions with your reference organization.
  • Carry and keep with you the insurance policy number and the assistance contact number.
  • Always notify your insurance before incurring expenses or immediately after an emergency.

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